FAQ's


Q. What are Clip in Hair Extensions? 

A. If you are looking for a quick do it yourself hair extension system with no long-term bonding or damage, then you have found it. Clip-In Hair Extensions are very easy to attach and can be perfectly matched with your own hair - giving you longer hair and added volume. Clip in hair extensions can be clipped in or out in minutes and are virtually undetectable. They are also quick, easy to use and affordable!

Q. Can clip in Hair extensions fitted by myself?

A.Yes, very easy to put on only  takes about 5 minutes. You can find clip in guide in our website.

Q; How are they attached to my own hair?

A; They clip  under your hair by small snap  clips. Clips are silicon inserted so they will not slip or damage your hair..Clips are invisible once fitted, they are not noticeable.

Q: How long do the hairpieces last?

A: If you treat them with care it is not uncommon for our extensions to last up to twelve months. The better you look after them the longer they will last.

Q: Can Clip in Extensions be straightened/curled,cut, washed and dyed?

A;Japanese Kanekalon hair can be cut and curled/straighten up to 160C. Please find our curling instruction in our store.
Synthetic hair can be washed but not dyed.

Q; How should I brush my hair extensions?

A; When brushing use a soft bristle brush, start at the ends of your hair and gently work your way up. Always brush in a downward motion. Do not brush harshly.

Q; Can I exchange the item if I choose the wrong colour?

A; Yes you can. If unsure about the colour, We offer free colour matching service to help you out to you to get best match.

Q; Do you offer refunds?

A;Yes we do. If you are unhappy with the item for any reason  you can return it within 7 days unused, unopened for a refund. Postage charges are non refundable unless item is faulty.

Q; When my item will arrive?

A; All items purchased before 2pm will be dispatched at the same day, if after 2pm, next day. 
Expected delivery;
UK ; 1 to 3 working days.
Europe; 4 to 7 working days
Worldwide; 6 to 10 working days

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